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TCS Service Desk Management Work from Home Jobs 2024

Tata Consultancy Services TCS has released the latest Service Desk Management Work from Home Jobs 2024. Interested applicants can apply online for these TCS official websites below. Those candidates who have at least a Graduation degree are eligible to apply for these Service Desk Management work from jobs 2024. The basic salary for Service Desk Management is 25000-55000 INR Monthly.

TCS Service Desk Management Work from Home Jobs Details:
CompanyTata Consultancy Services (TCS)
RolesService Desk Management
LocationOffice located Delhi/NCR (Remote)
Work Experience0-5 years
Salary25000-55000 INR (Month)

TCS Service Desk Management Jobs Details:

Role: Service Delivery – Other
Industry Type: IT Services & Consulting
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Service Delivery
Qualification:Delhi/NCR (Remote)

Requirements for Work from Home Jobs 2024:

  1. Lead & Develop Service Desk Team: Build a high-performing team through training, coaching & feedback.
  2. ITIL & Best Practices Expert: Ensure efficient service using industry standards & best practices.
  3. Technical Support & Problem Solving: Troubleshoot issues, manage escalations & deliver solutions.
  4. Client Champion: Provide excellent communication & support to internal & external clients.
  5. Continual Improvement: Analyze metrics & make recommendations to optimize service desk operations.
  6. On-Call Support: Participate in after-hours & weekend support rotation.

Skills Required for Work From Home Jobs:

  • Excellent verbal and written communication skills
  • Ability to work under pressure and on tight timescales
  • Experience using help desk call management system
  • Technical grasp of a wide range of applications both in-house and 3rd party applications

About Company:

Tata Consultancy Services (TCS) is a major Indian multinational information technology (IT) services and consulting company. They’re part of the Tata Group, operate globally, and are known for their large IT workforce, offering clients a range of IT services and consulting.

How to Apply for work from home jobs 2024?

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